Privacy Policy

Privacy Policy – Rocky Reefs

At Rocky Reefs, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following information when you place an order or interact with our site:

Your name, billing/shipping address, phone number, and email address

Payment details (handled securely via third-party processors — we do not store card information)

Technical data such as IP address, browser type, device info, and pages visited

2. How We Use Your Information

We use your information to:

Process and deliver your orders

Contact you about your purchase or to arrange coral delivery

Respond to customer service enquiries

Improve the performance, functionality, and user experience of our website

Send occasional promotional emails (if you opt in)

3. Cookies

We use cookies to:

Remember your cart contents

Maintain login sessions (if applicable)

Analyse traffic and site usage via analytics tools

Enhance overall site functionality

You can manage or disable cookies in your browser settings.

4. Sharing Your Information

We only share your personal data with trusted third parties when necessary:

We only share your personal data with trusted third parties when necessary:

Payment gateways to securely process your payment

We do not sell or rent your personal data to anyone.

5. Data Retention

We retain your order information for as long as necessary for accounting, legal, and customer service purposes. Technical data may be retained for analytical and security purposes.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your personal data (where appropriate)

Withdraw consent to marketing communications at any time

To exercise your rights, please contact us using our Contact Form on the website.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

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